Be Classy

Yes, I am a bit old fashioned.

Lately the dinner music in our house has been Tony Bennett.  There is something about his smooth voice and the wonderful classics that brings out the old fashioned side of myself.  The music is all about the feel-good vibes we need to bring to our day.  Not only that, but it just has some class.

That class really shines when we talk about service.  If only everyone could have the smooth edge of Tony Bennett or the ease of a good jazz standard as they deliver world-class service.

Lately, I have just been happening to notice when people stand out with some class.  It is not just that they want to deliver more than what we expect, but they have a genuine ease in serving.  And they aren't afraid to have a bit of an old fashioned touch.

One example was my recent visit to a local hardware store.   I have to admit I was delighted because of the attention to details you wouldn't normally expect.  They remembered my name, they smiled, they had a big stone fireplace for cold, rainy days.  In a hardware store?  Yes!  And, my kids and I really loved that they used old Radio Flyers for you to lug your goodies from the greenhouse.  They helped you to your car, and even loaded it up for you.  Yes, that is what I am talking about.  Good old-fashioned class. Looks a little different from a jazz standard, but has the same feel-good vibe.  It made me look forward to my next visit and a proud new customer. 

So, class comes in many different forms, but let's go back to Tony Bennett.

From New York Magazine:

 “…his voice is still a technical marvel, and no one else on Earth can make a lyric written eight decades ago sound as natural as a conversation at a coffee shop.”

This summer, The Five Workshop challenges you to Be Classy.  Bring a little Tony Bennett to your day.


leadership lesson:  Being classy is really all about authenticity in serving and not being afraid to be a bit old-fashioned.

dream builder:  Look for opportunities to create a feel-good vibe and a touch of class in everything you do.  It stands out, brings joy, and never gets old.

Now, for your listening pleasure, sit back and enjoy.  

https://www.youtube.com/watch?v=kIrcxGdyUdk